We bought this machine 5 years ago. It needs replacing. The pump no longer works, the buttons cracked within 12 months. I now have to stick my finger into the electonic part of the machine to start it. I often get zapped. The lint filter broke within 2...

It is a fine product. I have not had any problems with the lid so far (4 yrs running) as other reviewers pointed out. However, it is true that the plastic lid does not seem too strong.

Good all round machine. I would definitely purchase another one when my current one finally wears out. Samsung's customer service is awesome.