Highlander WE-812

I purchased last year for my son and daughter who are waiting for a unit, and kept in in box till they needed it i, so today i today used it once for the first time and it blew up. dsrn thing has no suctiona nd overheated.

Doubt this is a 2000W machine, as I always buy 2000W and this was not as strong by far. Gentle suction and I found doesn't pick up all the small pieces like other machines do. The two poles provided that make up the lightweight metal arm also easily...