Microsoft Teams Phone

Deep integration with Microsoft Teams and Microsoft 365 ; Detailed call quality metrics with deep insight into the system ; Expanded range of local calling plans

Calling plan still limited to 3,000 minutes (50 hours) per month ; Some administration tasks still require PowerShell scripting

Deep integration with Microsoft 365 and an expanding range of local calling plans make Teams Phone an excellent VoIP service for Microsoft shops.

Easy setup ; No ongoing upgrade cost ; Well integrated into Microsoft's suite ; Microsoft isn't going anywhere

Lack of 24/7 support ; Limitations for more complex business requirements

Microsoft Teams Phone is a robust platform that enables an easy transition from PBX telephony to VoIP and consolidates communication into a single hub.