Our Kinetix burned out a few weeks back. I just rang the number for customer service, the young lady was helpful, but unfortunately all the service centres are miles away. It's a shame 'cause it was a great blender while it worked.

Bought this for my daughter a maybe 2 years ago, and we'd all been happy with it. However, today when I wont to use it, it started smelling really bad, like an electrical burning smell. I switched it off, waited a a minute or so, and then tried it...

Hopeles, same problem as everybody else, hardly used and seal gone. They now only keep as a kit including blade and jug (jug was fine) for $82. Are these made in australia-no. More chinese rubbish. Last breville item to ever be purchased.

after a long period of not using our Brevelle blender we decided to make a watermelon smoothy for our family. after blending there was a really bad smell of burning rubber as well as a burnt rubber substance in the watermelon drink inside the...

xxxxxxxxxxx (name purposely deleted) Customer Service Consultant No the response I was expecting, and not impressed. It appears there is only one service centre in each state. The one listed for Melbourne didn't even have a phone number listed. I am so...

I've had this blender for almost 2 years, and am now looking for a replacement as the blade unit has failed again. The bottom blade unit is poorly designed and quickly fails. I've had 4 sets of replacements now. It's used on a daily basis to make...

This product looks great on the outside but its such a pity it doesn't live up to the quality I would expect. The blender broke down with a bad burning smell. Some part seized so you couldn't undo the top part for cleaning. I had pay to get that fixed...

Paid over $100 for this blender and it did not last. Like Anthony said, mine kept cutting out also. I would never buy another. The experience really put me off breville as a company. Whenever I made smoothies they never seemed really smooth- it never...

I've had the unit for about a year I use it for soups and the occasional smoothie. The unit works only for a few seconds before cutting out. Apparently the unit is now discontinued and cannot be swapped over as no one seems to have any stock anywhere...

turned it on the water became dirty, it was the rust and oil from the bearings. I have been making smoothies so hadn't noticed the rust coming through into the drink. Yuk. I was going to replace the blade assembly but after reading other reviews I am...