it's not a system i would buy again and cannot get no service from ramond

WE purchased item on 11/30/12. It is now 1/24/13 and still awaiting to see ir product will work. Have paid over 600 to repair men to install and get unit running. Am now awaiting on air compressor unit from factory as this one was locked up from the...

The product is excellent and works great!!! The installation and usage directions are horrible! The company REALLY NEEDS to re-do the installation directions and the usage directions as they are sub-standard.

Unit is extremely noisy, fails to cool adequately & spews condensation as well as ice chips in the house. User's manual provides little useful information & the remote control not only fails to provide full functionality but differs from the ones...

Good unit. Not the best, but well worth the cost. Also, yes, it is pre-charged with freon. I was able to fully install my self without any vac or charging of the unit. If doing it yourself, you are a bit "on our own." The instructions are what appear...

work great easy to in stall only trouble I had was hooking my vacuum pump to the unit I had the wrong fitting so I modified one and it work other wise it was simple

This is a great product but the manual could be much better. Needs to be suited for each type and especially as it relates to the remote.

This is not something you should try to do on your own without professional experience. The unit does not come with everything needed for a proper installation. The warranty is horrible compared to better units and it's easy to understand why. Also...

Purchased one of these to cool/heat my sunroom. We already had a hole cut for cable TV, so we just used that one for the wires and piping. Some of the other reviewers here seemed to have installation problems, but it's pretty straightforward if you use...

The fan inside the house will not stop when the temp reach in A/c mode. only in heating mode the fan will cycle stop when temp reach.